Adding Files to Your Knowledge Base
1. Access the Knowledge Base
After logging into your HR Assistant AI account, navigate to the Knowledge Base section from the left-hand menu.
Ensure you are on the Files tab, where you can manage and upload file-based content.
2. Select 'Add Files'
Click the Add Files button to begin the process of uploading your document.
A prompt will appear, allowing you to choose the type of file you wish to upload.
3. Choose and Upload Your File
Select the file type you want to upload. Supported formats include PDF, DOCX, PNG, and JPEG.
Click on Choose file or drag and drop the file into the designated area.
Once the file is selected, click Upload to add it to the Knowledge Base.
The file will be processed and made available as a data source for Ada to reference when responding to inquiries.
For more information on managing employee-related documents, you might want to read about how to manage employee records.
Examples of Files You Can Add:
- PDFs: Employee handbooks, company policies, procedure manuals.
- DOCX: Word documents containing detailed HR guidelines, training materials.
- PNG/JPEG: Infographics related to company workflows, organizational charts, visual guides.
4. That’s All! Your AI Chatbot is Ready to Utilize the Content
Once your files are uploaded, Ada can access this information to answer queries, ensuring employees receive accurate and relevant information based on the documents you’ve provided.
Need more help on improving internal HR communication? Check out tips on how to communicate effectively within HR.