Create Your First AI Assistant HR Bot With Internal Content
HR Assistant AI allows you to create your first AI chatbot in minutes without coding. Let’s see together:
Step 1: Setting Up the Knowledge Base
Before your AI Assistant HR Bot can effectively assist with employee queries, it must be trained using internal company data.
This data forms the Knowledge Base, which is the foundation upon which the AI relies to provide accurate and helpful responses.
Here are the steps:
1. Access the Knowledge Base Section:
Upon logging into the HR Assistant platform, you’ll be greeted by the Knowledge Base setup screen.
Select the “Knowledge Base” option from the left-hand menu to begin the process of adding your company’s data sources.
2. Upload Data Sources:
The system will prompt you with “Add data sources related to your business knowledge base” as the first step.
Click on “Click to upload” or drag and drop your files (PDF, DOCX, or Image) into the designated area. This process allows you to compile and manage important documents, such as leave procedures, remote working policies, salary structures, and more.
Ensure your uploaded content aligns with key HR metrics to make sure it's up-to-date and effective.
3. Organize the Knowledge:
After uploading, your files will be listed in the Knowledge Base. Here, you can organize them by categories and tags to streamline the AI’s ability to retrieve the correct information efficiently.
You can continuously update and manage this Knowledge Base by adding new files as company policies evolve.
Step 2: Integrating the AI Assistant with Slack
Introduction: For seamless employee interaction, your HR Assistant AI needs to be integrated with communication platforms like Slack. This integration allows employees to ask questions directly through Slack and receive instant responses from the AI.
Procedure:
1. Navigate to the Integrations Section:
On the left-hand menu, click on “Integrations” to access the integration options available for HR Assistant AI.
The system will guide you through the second step, “Connect Ada to your channels for employees to get immediate answers and resolve common employee challenges themselves.”
2. Set Up Slack Integration:
Select “Slack” from the integration options presented.
Click on “View integration” to start the process of linking your AI Chatbot to Slack.
You will be prompted to “Enter Slack Bot Username”—this is the name that will appear whenever the AI Assistant responds in Slack channels.
Optionally, upload a Slack Bot Avatar to personalize the bot’s appearance.
3. Connect the API:
After configuring the username and avatar, you’ll be asked to provide the API Key and Chatbot ID to connect your HR Assistant AI with the Slack workspace.
Enter these credentials carefully to ensure a successful integration.
4. Finalize Integration:
After inputting the required credentials, click on “Save” to complete the setup.
Return to the Integrations page, where you should now see a confirmation message stating, “It’s done! Do not forget to activate to start facilitating internal communication.”
Activate the integration to enable your HR Assistant AI to start responding to employee queries through Slack.
Step 3: Interacting with Your AI Assistant - ADA
With the Knowledge Base set up and Slack integration complete, you’re ready to begin interacting with your AI Assistant, ADA. This final step involves asking ADA questions related to your Knowledge Base to ensure it can provide accurate and useful responses.
Procedure:
1. Chat with ADA:
Click on “Chat with Ada” from the left-hand menu to access the chat interface.
You’ll be guided with a prompt: “Ask any questions to Ada related to your knowledge bases and directories.”
2. Test the Responses:
Start by asking ADA simple questions related to the documents you’ve uploaded to the Knowledge Base. For example, you might ask, “What is the process for applying for parental leave?”
ADA will retrieve the relevant information from the Knowledge Base and provide a concise, accurate response.
3. Review and Improve:
If ADA’s responses require adjustments, return to the Knowledge Base to refine the data sources or adjust how they are categorized. This iterative process ensures that ADA becomes more effective over time.
Continue to test and refine ADA’s capabilities by asking a variety of questions to ensure it’s fully trained and ready to assist your employees.
Bonus: Continuously optimizing HR policies can also improve overall employee satisfaction and engagement.
By following these steps, you’ve successfully created your first AI Assistant HR Bot using your internal content. ADA is now equipped to handle HR-related queries, improving efficiency and freeing up valuable time for your HR team to focus on strategic initiatives.
This detailed guide ensures that you’ve covered all essential steps in setting up and optimizing your HR Assistant AI, resulting in a well-integrated, knowledgeable, and responsive assistant for your company.
